Privacy Policy

PRIVACY POLICY

1. About This Policy

Welcome to Sukiha (“we”, “us”, “our”). Your privacy matters to us, and we are committed to keeping your personal information safe.

This policy explains how we collect, use, and protect your information when you visit our website or book our services, including luxury treatments, nail art & effects, extensions & overlays, polish & finishes, and basic care & grooming.

By using our website or services, you agree to the terms outlined here.

2. What Information We Collect

We may collect the following types of information:

a. Basic Personal Details

• Full name
• Email address
• Phone number
• Date of birth

b. Appointment & Service Details

• Booking information
• Service history
• Preferences and feedback

c. Health & Safety Information

• Allergies or sensitivities
• Nail or skin conditions
• Any relevant medical details for safe treatments

d. Payment Information

• Billing details (processed securely through third-party providers; we do not store full card details)

e. Technical Information

• IP address
• Device and browser type
• Website activity (through cookies)

3. How We Use Your Information

We use your information to:

• Manage your bookings and appointments
• Provide personalized services and recommendations
• Send confirmations, reminders, and updates
• Improve our services and customer experience
• Process payments securely
• Meet legal or regulatory requirements

4. Health Information

Any health-related information you share is only used to:

• Ensure your treatments are safe
• Customize services based on your needs

This information is kept strictly confidential.

5. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with:

• Trusted service providers (such as payment systems or booking platforms)
• Our trained staff to deliver your services
• Legal authorities, if required by law

All third parties are expected to keep your data secure.

6. Keeping Your Data Safe

We take reasonable steps to protect your data, including:

• Secure systems and encryption
• Limited access to sensitive information
• Regular monitoring of our systems

While we do our best, no online system can be completely secure.

7. How Long We Keep Your Data

We only keep your information for as long as necessary to:

• Provide our services
• Meet legal, tax, or regulatory obligations

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct any inaccurate details
• Request deletion of your data
• Opt out of marketing communications

To make any request, please contact us using the details below.

9. Cookies

Our website uses cookies to:

• Improve your browsing experience
• Understand website traffic
• Remember your preferences

You can disable cookies in your browser settings, but some features may not work properly.

10. External Links

Our website may include links to other websites. We are not responsible for how those sites handle your data.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted here and will take effect immediately.

12. Contact Us

If you have any questions about this policy or your data, feel free to contact us at: booking@sukiha.com